Refund policy
35/45-day Refund Policy Return Method
- We have a 35/45-day return policy, which means you have 45 days after receiving your item to request a return.
- To be eligible for a return, your item must be in good condition, with tags, and in its original packaging.
- You'll also need the receipt or proof of purchase.
- You can always contact us for any return questions at service@Ollo.com .
Return Method
- Your option to sand your return: by mail💌
Damages and issues
- Upon receiving your item, we request that you thoroughly inspect it to ensure it is free of defects or damage.
- If, unfortunately, your item is found to be broken or defective, we kindly ask you to provide a brief video explaining the issue.
- This step is crucial to initiate the process of replacement or return for a full refund.
- Your cooperation in providing this video is highly appreciated, as it enables us to promptly address the problem and ensure your satisfaction with our products. please contact us at service@Ollo.com , attaching the video, so that we can assist you further.
- Please note that to qualify for a refund, you must complete the video submission and return the product to our warehouse address within the 35-45 day guarantee period (please ensure it is sent within 45 days).
Exceptions | Non -returnable items
- Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care products.
- We also do not accept returns for hazardous materials, flammable liquids, or gases.
- Please get in touch if you have questions or concerns about your specific item.
- Unfortunately, we cannot-accept returns and refunds on sale items or gift cards.
Lost or stolen packages disclaimer
- Please be advised that if your package is lost due to the actions of the local logistics provider's courier or is stolen during delivery, we are unable to provide compensation.
- As retailers, we are solely responsible for the sale and after-sales service of our products.
- They have the obligation to help recover lost packages, as it was their courier who misplaced or lost them.
- We appreciate your understanding of our role in this matter.
Refunds
- We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.
- If approved, you'll be automatically refunded on your original payment method.
- Please remember it can take some time for your bank or credit card company to process and post the refund too.
How do I use Ollo™Eye Massager Pro ?
For best results, Ollo-beauty recommends using the Eye Massager Pro for 10 minutes daily, 3-5 times per week, over a period of 4-6 weeks.
This consistent use will allow you to fully experience the transformative power of red light therapy and microcurrent technology, restoring the health and vitality of the delicate eye area.
Unlock the secret to professional-grade eye care with the Ollo™ Eye Massager Pro.
Elevate your skincare routine and embrace the confidence that comes with healthy, radiant eyes.✅
Video Tutorial
How long until I see results?
Within the first couple weeks, most users notice diminished dark circles, reduced puffiness & bags and an overall more glowing complexion.
After a few weeks of regular use, most users notice a further amplification of the previous effects as well as a reduction in the appearance of wrinkles & fine lines.
✨To track progress, we recommend capturing before and after photos for comparison purposes.💨
How can it be so effective?
Red light therapy and microcurrent are renowned in skincare for reducing aging signs, fatigue, and puffiness.
Ollo™Eye Massager Pro utilizes dualcare technology, combining red light and ems microcurrent for stellar results.
it's clinically proven to enhance collagen (by up to 169% after 2 weeks) and elastin (up to 92% after 6 weeks) in under-eye skin, revitalizing your eyes to look brighter and firmer.✅
Does it help with wrinkles ?
Absolutely, Ollo™Eye Massager Pro harnesses the power of red light therapy, an fda-approved treatment clinically verified to minimize fine lines and wrinkles by enhancing collagen synthesis.
Is Ollo™Eye Massager Pro suitable for all skin types?
Yes, it is suitable for all skin types, including sensitive skin.💫
It is a non-invasive treatment that does not use heat, lasers, or abrasive exfoliants, making it a gentle and safe option for all skin types.✅
Can I use it with other skincare products?
Yes, you can use Ollo™Eye Massager Pro with other skincare products.
It is recommended to cleanse your face and apply any serums or creams before using the device.
You can also use Ollo™Eye Massager Pro after applying skincare products to enhance their absorption and effectiveness. ✅
Does it have any side effects ?
Ollo™Eye Massager Pro passed 12 different clinical studies white astonishing results.
And it's the only at-home eye care treatment recommended by dermatologists.✅
Ollo™Eye Massager Pro is the safest, most-effective eye care treatment currently available.✅
Is it safe to use?
Certainly, Ollo™Eye Massager Pro assures absolute safety for its users! employing 2 non-invasive, fda-cleared techniques - microcurrent and red light therapy - Ollo™Eye Massager Pro guarantees a painless experience devoid of any side effects.
What if i don't see results?
with our 45-night risk-free trial, use Ollo™Eye Massager Pro for at least 10 mins daily for 30 days.
capture weekly photos to document your progress.
if you're unsatisfied with the results, email us at Ollo.Beauty.store@gmail.com to claim your guarantee and receive a full refund upon product return. 🔄